7 Characteristics of the Best Roofing Contractors

January 9, 2023

Workers installing roof

It is critical to pick a roofing contractor for your home with experience and excellent customer service. In the roofing industry, it’s all about quality!

Roofing contractors who have been in business for a long time and are dedicated to their business and clients, will work hard to treat their customers well. After all, it is their customers that ensure the success of their firm.

It helps to know what you’re searching for while looking for a reputable contractor. The seven characteristics listed below indicate that you’ve discovered the perfect contractor for your needs.


1. They treat your home as if it were their own.

Roof repairs and replacements are a difficult task. The top contractors treat your home as if it is their own. They take precautions to protect the home’s landscaping, and once completed, they clean up  all debris from the project.

In reality, you should be able to find information on the clean-up process in the roofer’s contract . When a contractor can guarantee in writing that they will clean up after themselves, you know you’ve found a great contractor. 


2. They have an excellent reputation.

The importance of reputation cannot be overstated. A roofer with a strong reputation has provided excellent service to their consumers. How can you tell if a roofer is reputable?

Positive online reviews are an excellent place to start. Read the unfavorable reviews as well. By looking for patterns in their internet reviews, you may discover whether contractors have recurring customer issues.

Referrals from friends and family are often excellent markers of exceptional performance. If you know someone who recently had their roof redone, inquire about their contractor. If they did, request a referral.


3. They are knowledgeable.

When you’ve identified a reputable roofer, they should be willing to make suggestions during the consultation phase. They may steer you toward specific materials to help you achieve your goals, or they may provide information on how long your current roofing material will last. 


4. They pay attention and take notes.

Any roofing contractor must have excellent communication abilities. Look for a contractor who appears to be taking notes and has a lot of questions regarding your budget, timeframe, etc.

Once you’ve signed the contract, the best roofers keep you updated frequently via email, phone, or text. They should also be ready for inquiries and concerns as they arise.


5. They have a solid team.

When you meet for your initial consultation, learn everything you can about the roofer’s crew. Is the entire crew brand new? Have the team members been together for a long time? A stable team suggests a steady organization, which benefits you as a customer.

Remember that contractors with a stable team may have spent more time educating their team members, which means they are less likely to make mistakes or have accidents on your construction site.


6. They are trustworthy and honest.

You should pick a contractor willing to give information regarding their certifications, and insurance. This information may be available on their website, but if not, ask them during the appointment. Their contact information, including a mailing address, should be available on their website. Transparency is the distinguishing feature of an excellent contractor!


7. They enjoy showing off their finished roofs.

Contractors should be happy to show you completed projects in addition to references. Request that your roofing contractor show you photos of completed jobs. The top contractors may have hundreds of pictures of completed projects to which they are delighted to have contributed.



Finding the perfect contractor for your roof repair or replacement can seem like a daunting task. However, you can make an informed decision by looking for certain qualities and characteristics. Ensure that they treat your home as if it were their own, have an excellent reputation, are knowledgeable, pay attention and take notes, have a solid team, are trustworthy and honest, and enjoy showing off their finished roofs. With these qualities in mind, you can find the perfect roofer to make your project a success.

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